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Privacy Policy

Website: https://exola.me

Business Name: Exola

At Exola, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information:

  • Personal Details: Name, phone number, email, shipping address.
  • Order Details: Items purchased, payment method (COD), and delivery preferences.
  • Device Info: IP address, browser type, time zone, cookies, and device identifiers.

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders
  • Provide customer support and respond to inquiries
  • Send updates about your order or delivery
  • Improve our website performance and customer experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Delivery partners for order fulfillment
  • IT and hosting partners for secure site operations
  • Government authorities if required by law

4. Cookies and Tracking

We use cookies to:

  • Analyze traffic and user behavior
  • Remember your preferences
  • Improve website speed and personalization

You can control cookie usage in your browser settings.

5. Data Security

We follow industry best practices to protect your personal information. However, no transmission over the internet is 100% secure.

6. Your Rights

You may:

  • Request to access or correct your personal data
  • Ask us to delete your information (where legally allowed)
  • Opt out of marketing communications at any time

To make a request, contact us at [exolabiz@gmail.com].

7. Children’s Privacy

Exola does not knowingly collect data from anyone under the age of 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date".